Talesfromthefrontdesk

Read the email. Check in is at 4. We’ll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me “I’m here to check in” not ask, tell me they are checking in 5-8 hours early with ...When the owner who is a friend of mine asked for his ID he called her a racist and had to be thrown out. Tonight though took the fucking cake. Bobby came into work about the time I was about to go to lunch. If the rumors are true and he's living in a bush, it was showing. His pants were down around his ass.Part of it is that people are taking shorter vacations and passing up on booking the vacation rentals like VRBO and Airbnb and opting to stay in a hotel instead because it's a shorter duration vacation. tell them that the President of Freedonia is visiting, and he brought his entire staff with him.2nd story I'll try and condense. 2 20-something idiots come back (contractors) late, ring bell for kicks to fuck with me. I confront them and tell them don't do that. One guy gets a bell ring tone on his phone, and starts poking it out their room door (which is by the office) to continue to try and fuck with me.If the setup is similar to our LG tv's it isn't a mode you really turn on or off, it's a set of controls that you can enable and disable. I would suggest fishing out a manual for the tv online. ricardob15 • 3 yr. ago. I have it but it doesn't say how to change the mode right now is in the mode of cpu-ftg which is the locked one.The Ultimatum: The Update. So I put up this post about my difficulties at work less than 24 hours ago. And boy howdy, do I have some updates: The manager crumpled my notes in front of me, then told me to e-mail my two weeks notice. He apparently then proceeded to tell every employee on-site that I had turned in my two weeks' notice, even though ...793 votes, 68 comments. Long time no post, and it’s been great. I like to post about my most horrific moments, my therapist says writing about these…REEEEEEEEEE! : r/TalesFromTheFrontDesk. by kyste Hotel law, 5th precinct. WHERE'S MY REFUND? REEEEEEEEEE! I just spent ten minutes being yelled at by some redacted who not only booked by an OTA but also got them to cancel a non-cancellable non-refundable reservation.One weekend, 2nd FD agent shift calls manager stating they are getting sick at desk. FOM comes in to relieve him. Next morning, GM and Housekeeping Sup are inspecting vacant …***Scammers try to use hotels as money laundering / transport hubs!Tales From The Front Desk - Get a job!#maliciouscompliance #unclereddit #funnyredditstorie...Now there's me - your friendly neighborhood night auditor, working his usual overnight shift in a small 60 room hotel in the south edge of the international airport. Now let's bring in Kevin the Terrible and his wife Karen the Crabby. They've had a terrible day.Discount rate plus tax came out to about $53 for 2 nights and the valet parking came out to $55 for 2 nights. Hell yeah! One of the hotels I'm staying at while on vacation this week is $66+tax per night for valet. ...self park, off site, is $40 freaking dollars. I worked at a property in DC that was closed for about a year for renovation and a ...Hello to all my fellow front desk people! I am finally telling my own crazy story here after a couple months of night audit. I work audit for a 150 room property and we happened to be completely sold out for (mostly) a Morgan Wallen concert in town. It was probably the busiest shift I have had so far. I didn't really get a break from people either buying things from our market, requesting ...The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ...Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) "Yes, I would like to discuss my reservations for ...How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?When she gets back, she tells fully about everything going on with the guests while we are sitting in the office. Someone comes to the desk and she goes out to speak to them. I walk out as well, and lo and behold, Spiderman was standing in front of me.r/TalesFromTheFrontDesk: A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say …We started walking down to the room and as we leave the lobby we hear the unmistakable sound of heels on the lobby tile. We turn and see Mr. Businessman walking with overly dressed Hispanic lady, with heels and a short dress. My brother nudges me and whispers, “bro, that’s a hooker”. 6 am rolls around and we see him leave on the camera.Read the email. Check in is at 4. We'll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me "I'm here to check in" not ask, tell me they are checking in 5-8 hours early with ...r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?I sit in chairs 80% of the night. Tall swivel chair behind the front desk, or the big comfy chairs in the lobby. If it's hot and humid I'll take my laptop and the cordless phone into the breakfast room where the AC is better. I'm spoiled here by the …This dude came in and was asking about the rates. I gave them to him, then he was like, "I'm the owner." I was like, "No. No you're not." He proceeded to tell me that the cameras were recording me, as if I can't see the footage in the back. And insisted he was the owner. I told him I know the owner, and it's not him.Researchers think high blood pressure is the most common cause of a rupture. Higher blood pressure makes blood push harder against blood vessel walls. Situations that can increase blood pressure and lead to a brain aneurysm rupture include: Ongoing stress or a sudden burst of anger or other strong emotion.No, you are not the only Mike staying in this 350 room hotel. In the couple of months that I have worked front desk I have gotten really annoyed by guests who expect us to just know everything and think that we have nothing else to do besides cater to them and only them. One thing that keeps happening: people ordering food, without telling the ...The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room.How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.Working front desk is driving me insane. Hi! I'm on mobile and formatting is probably not the best. I got out of my 3-11 shift today and I'm not quite sure if can stand hospitality anymore. I'm a 17 year old female who works 3-11 shifts or 4-9 double on. Tonight, my colleague had to leave at 9 to get up for her 7am shift the next day so I was ...Especially when it was preceded by the sound of automatic sliding doors. The sound of the doors, the rolling suitcase, it's just too much. Poopyoo • 5 yr. ago. Or theyre stupid like me. I booked, we’ll call it tower A, and when we got to the floor there was an arrow pointing to our room that said it was Tower B.I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare.eh depending on the time of the shift and property, sometimes there's only one or two employees in the whole building. i theoretically COULD go upstairs and make coffee if the breakfast person hasnt come in yet (i.e. before 5 am), but i can't leave the desk unmanned for more than a few minutes.A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with.Posting Podcasts, Surveys, or your college homework will get you banned. It's gotten to the point where I'm removing one of the above at least every two days, so I figured I'd make a sticky post to get the point across. Podcasts - If you have to scrape this far down in the barrel for content. Then that means your channel with 586 subscribers ...Similar to https://www.reddit.com/r/TalesFromTheFrontDesk/ or https://www.reddit.com/r/assholetax/ but where workers complain about their employers, ...I was just reading another post here about reporting someone smoking weed and getting them fired and it reminded me of a similar story of my own.Unfortunately for them, the bank had all but told me they’d really not likely be able to get to the bottom of that one as their investigation would require getting security footage of the time stamp of transaction but they couldn’t decipher the info regarding where it originated, and they’d already assumed it was the airline ticket fraud thing so figured they already …Poldaran • 4 days ago. “If they don’t do anything I’m going to go up there myself and bang on the door and tell them to be quiet.”. "Ma'am, if you do that and they complain, it will be YOU that gets kicked out of the hotel. There will be no refunds. Please allow us to handle it." 136. JennFoogle • 4 days ago.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...227 votes, 46 comments. If there’s anything we can count on in the hotel industry, it’s crackpots who read the cancellation policy and then act like… Thoughts after 6 years at the Front Desk. Hello fellow colleagues of the Front Desk. This is probably going to be a long post, so TLDR at the bottom. I landed assbackwards into the Front Desk some 6 years ago I believe. Initially, I got my masters degree in some super sexy unpronounceable sciency thingy with ZERO job application and opportunities.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...But they won't be the idiots railing on a bong and figuring that a towel'd door is good enough to make up for their massive, stinky clouds of smoke. They'll be the ones taking itty bitty hits and blowing them carefully, through a carbon-filter tube, out the window.It's not the pronunciation. Fox news went to court to prove their 'news' is actually entertainment and that no reasonable person would accept it as real. Hence faux news, because it's legally 'not real news.'. To use a phrase often used by its moronic orange main feature.For like two years, we have had only FOUR front desk employees, plus my manager, to work front desk. This math means that with 3 shifts a day, if two people request the same day off, the remaining three HAVE to work that day. A few times, I've expressed my frustration at this lack of wiggle room, but my manager acts like it doesn't bother him ...Try any beginner video that focus on stretching hips and leg muscles. 30 - 60 minutes, three times a week and my foot pain disappears. When I slack off, the pain slowly comes back. 1. MaidOfClarity • 1 yr. ago. I've had 5 people try to check in during my shift so far, which is only 2 hours done.Call the police anyway, get this person on someone’s radar to get him some help. Sometimes help is painful. We’re not in the business of public service, although we serve the public… it sounds heartless and at the time it may feel heartless but without some sort of intervention people will usually end up in a nosedive to rock bottom and no matter what …Read the email. Check in is at 4. We'll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me "I'm here to check in" not ask, tell me they are checking in 5-8 hours early with ...For some reason the kid always loses keys too, like we have to make him one every day. So I had enough, he ran up to the desk and asked for a room key. I've been dealing with you a week now, I know what room you're in, but he proceeds to talk to me like he's never seen me before in his life.Hereis the compilation of some of my favorite stories from the subreddit r/TalesFromTheFrontDesk, a place where hotel employees go to share their wild and wacky experiences. I hope you enjoy! Included stories are: Karen Wants All Animals Removed, Not Even the Top 10 Richest Guests, and Karen Gets Struck by Karma. ...Entitled Hockey Parents, Bad Parking, and nearly instant karma. This happened over 20 years ago now, sometime in the winter of 2001/2002 when I was working at the front desk of a large hotel. The hotel was a block from a large events center, which made it popular for anyone going to an event at the center.I said, if it was fraud, someone would contact them. That would almost certainly be their credit card processor, filing a notice of charge back, with a reason of fraudulent usage of a credit card. At that time, they now have been the victim of a crime and should report that crime to their local PD.When a once in a lifetime worldwide convention descended upon my city at my first GM job, our rates at the little 100-room fixer-upper of a hotel jumped from $50 to $350. Regulars and locals alike accused us of price-gouging and Robbery.Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher. I was surprised because I said nobody was in that room and he said "oh yeah I booked online and came in and grabbed a key". "I'm a travel agent and just assumed you could check in on line". I just stood there trying to comprehend the absolute stupidity of this guy. He thought it was an online check in.So I finally have been asked a dumb question. Well the dumbest question so far. Been NA for a few years now. Just moved from a major airport property to small town Texas Smariot. I would of thought working at a property outside of a major international airport. The dumbest of all questions would of been asked while working there.lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago.u/TalesFromTheFrontDesk-ModTeam. Premium Explore Gaming. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: Warzone Path of Exile Hollow Knight: Silksong Escape from Tarkov Watch Dogs: Legion. Sports. NFL NBA Megan Anderson Atlanta Hawks Los Angeles Lakers Boston Celtics Arsenal F.C. Philadelphia 76ers Premier …After over 2.5 months on no rain the first rain we got the crickets went crazy breeding. They got EVERYWHERE. It was in the news. The cricket apocalypse is going away but we'll still see crickets lingering around. A guest, on the explore rate, complained of having a single cricket in his bathtub. It didn't make noise so they got peaceful ...Finally got a call from the legend Mr. Patel. I started working front desk a few weeks ago and just finished training so it was my first day working alone at the desk. This afternoon I got a call from a guy claiming to be our owner which I knew right away it wasn’t. He was very aggressive, asking for my name and could I write down a tracking ...At my hotel nobody can be given access to a room in someone else's name. Most hotels will have a similar policy and require a credit card and photo ID matching the name on the reservation in order to check in. An easy solution would be to call ahead and add their name to the reservation. Rothriel • 8 yr. ago.Discount rate plus tax came out to about $53 for 2 nights and the valet parking came out to $55 for 2 nights. Hell yeah! One of the hotels I'm staying at while on vacation this week is $66+tax per night for valet. ...self park, off site, is $40 freaking dollars. I worked at a property in DC that was closed for about a year for renovation and a ...2 short tales for this evening. Well my friends, I'm working on my 6th day: 3 afternoons, 3 Overnights. Why I did this to myself I'll never know, next week I'll do it again. Oh yes, I remember, the things I do to get a weekend off. Tonight we shall have 2 short tales for you, they may entertain, they may confuse, maybe I'm just super tired.r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?A couple at a hotel insists on room changes, but the hotel staff, unable to accommodate their requests, eventually resolves the issues, leaving their future ...I just found my job posted on indeed. A little background, about a year about i put in a vacation request for May 25-30 and for a year ive been told its covered. Tuesday i found out that because were short staffed that it may not get approved. We are not short staffed, I can list two people who could cover for me, but they dont want to work the ...You'll get no sympathy from me, Part 2. Part 1 Here. Sally has earned some sympathy. She checks out tomorrow because she doesn't have the money to stay at our hotel any longer. Nobody will rent to her because she has the eviction on her renters history. Plus, she told another hotel employee that she had a roommate who not only stole some of her ...I can 100% agree to the Excel formulas and front desk being crazy. I did management reports for a previous property and had an entire work book of like 10 pages all with formulas and then our NA work book on excel.Working front desk is driving me insane. Hi! I'm on mobile and formatting is probably not the best. I got out of my 3-11 shift today and I'm not quite sure if can stand hospitality anymore. I'm a 17 year old female who works 3-11 shifts or 4-9 double on. Tonight, my colleague had to leave at 9 to get up for her 7am shift the next day so I was ...More posts you may like. r/TalesFromTheFrontDesk. Join. • 11 days ago. THREE Complaints in less than 24 Hours... - UPDATE. 332. 59. r/StardewValley.In Japan, FDAs will place all cards, cash, etc. on a small tray and hold the tray out for you to reach. They do this everywhere, like at 7-11, etc.We have a small entrance room with two windows, two benches, an entrance and exit with giant stop and go signs (that also get ignored) and a sign taller than me explaining how the order will be taken: We ask if you’re eating here or to go. We ask if you want bar service. We ask what burger,what protein, and if everything on the burger is ok ...Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.Hotel Work is not typical 9-5 mon-sat Work. We work holidays and weekends, and we too work full time shifts just like you, but in different variations. If it’s one thing I do like about this industry it’s the non typical-ness about this job. Sorry about the typos I’m at work (go figure! Lol) This thread is archived.1.My General Manager didn't talk to me at all once I announced that I am leaving the hotel to head my career into Sales. He gets really personal and salty once people starts leaving his property and blacklist anyone who does. I knew it was going to happen to me too since I knew that he did it to everyone who left.This last tale is mostly just an annoying coworker that either intentionally or unintentionally makes my job harder. This coworker is the last of the previous batch that was hired under old management that was using the hotel as a front to sell drugs and get money from pimps, (long story) and her work ethic hasn't changed under new management. I am a museum volunteer. People do come in with genuine donations, but fortunately, we have an off-site archive to send them to. One day when I came in the desk person told me that the previous weekend, a guy had come in with what he insisted was a valuable historic artifact.I told her not to worry about it, I was there for a week, an hour or two wait wasn't gonna kill me. 10 minutes later the head of housekeeping was walking by and saw me sitting there with my luggage, turned to the desk and said "You didn't tell us it was him!". My room was ready 15 minutes later.It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while.If you went to University and are wondering where your tuition money went…. So I'm one of the concierges at a very high level hotel in a major east coast U.S. city. We're talking 400+ a night even on the slower weeks. Like anyone working the desk at a high end place I have tons of stories about the ballers, frauds, and wannabes that ...Of course NA immediately goes upstairs to investigate the issue. When he gets to the room, he gets handed a towel that was, indeed, covered in feces. Fresh feces. He could smell it as soon as he walked in the room. It was 6 in the morning and housekeeping hadn't even been in yet. He told the guest that while there was shit on their towel, there ...Researchers think high blood pressure is the most common cause of a rupture. Higher blood pressure makes blood push harder against blood vessel walls. Situations that can …Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.r/TalesFromTheFrontDesk • No, you can't leave your dog alone in your room. No, trying to guilt trip us and then threatening to take your business elsewhere will not change our minds.Freaky Hotel Guests. This post is referring to people who try to get front desk staff into their room for perverted reasons. A couple days ago, my friend was just telling me a story of how some person was trying to coerce them into their room by leaving them their key card. She then left a note the next morning with her contact information.Once, I was travelling to a location about 800 kilometres away from me. I was catching the train. Due to delays, it looked like I wasn't going to get to the motel before midnight (if there were no delays, I would have been checking in approximately 10pm).A lot of hotels use a "hotel king" for their beds. Standard King is 76" wide by 80" long. The California King Bed is more narrow, but longer (72" wide by 84" long). A "Hotel King" uses the smallest dimensions of both of those - it's the length of a standard king but the width of a California king. I would imagine most people are not familiar ...Haunted Rooms. Ok, so some context. We get a review a little while ago from an anonymous profile who proceeds to give us a bad review about a haunted room. They go on in the review about how a chair moved on it's own across the room and the shower kept turning on on its own. They also tell about the light flickering throughout the night.At my hotel nobody can be given access to a room in someone else's name. Most hotels will have a similar policy and require a credit card and photo ID matching the name on the reservation in order to check in. An easy solution would be to call ahead and add their name to the reservation. Rothriel • 8 yr. ago. | Chfdvnnyg (article) | Muhewje.